Privacy Policy

This Privacy Policy explains how VelnoxOption ("we", "us") collects, uses, discloses, and protects your personal data when you use our demo trading simulation app (the "App"). By using the App, you consent to the practices described here.

Account information: name, email address, and password (stored as a salted hash, never in plain text) when you register.

Profile information: phone number and country, if you choose to provide them.

Usage data: in-app activity such as simulated trades placed, screens viewed, device/browser type, IP address, and general log data collected automatically as you use the App.

Support communications: messages you send through in-app live chat.

To create and administer your account.

To operate app features and personalize your experience.

To detect, investigate, and prevent fraud, abuse, or violations of our Terms of Service.

To respond to support requests and communicate service-related updates.

To improve app performance, reliability, and features based on aggregated usage patterns.

We do not sell your personal data. We may share information with service providers who help us operate the App (e.g. hosting, email delivery) under confidentiality obligations, and with law enforcement or regulators where required by law.

We use industry-standard measures to protect your data, including encrypted password storage, HTTPS transport encryption, and access controls limiting who can view your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We use essential cookies/local storage to keep you signed in and to remember preferences. We do not use third-party advertising trackers.

Depending on your jurisdiction, you may have the right to access, correct, export, or request deletion of your personal data. To exercise these rights, contact support through the in-app live chat. We may need to verify your identity before actioning a request.

We do not knowingly collect personal data from children below the age at which they can consent to this Policy under local law. If we learn that a child has registered an account, we will take steps to close it and delete associated data.

We may update this Privacy Policy from time to time. Continued use of the App after changes take effect constitutes acceptance of the revised Policy.

For privacy questions or requests, contact support through the in-app live chat available after signing in.